At Modalerts.com, we understand that things can go wrong, and we want to make sure that you are completely satisfied with your purchase. If you have any problems with your order, please contact our customer service team as soon as possible.
If your order arrives damaged, incorrect, or incomplete, we will be happy to reship your order or issue a refund.
If you do not receive your order within the estimated delivery time, please contact us, and we will investigate the issue and reship your order if necessary.
If you wish to return your order for a refund, please contact our customer service team within 30 days of receiving your order. We will provide instructions on how to return your order. Please note that we cannot refund or accept returns for products that have been opened or used.
Refunds will be processed as quickly as possible, but please allow time for us to receive and process your return.
We appreciate your understanding and will do our best to assist you. If you have any questions or concerns, please don’t hesitate to reach out to our customer service team.